Shipping Policy

At DeepSleep, we work hard to ensure that your order arrives safely and as quickly as possible.

Order Processing

All orders are processed within 24–72 business hours after payment has been confirmed.

Orders placed on weekends or holidays will be processed on the next business day.

Delivery Times

Our products may be shipped from different international fulfillment centers.

Estimated delivery times are:

• USA & CANADA: 10–15 business days, depending on the destination

Please note that these delivery times are estimates and may vary due to circumstances beyond our control, including customs procedures, high order volumes, weather conditions, or delays caused by shipping carriers.

Shipping Costs

Shipping costs will be displayed during the checkout process before you confirm your order.

From time to time, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number, when available, so you can check the status of your delivery.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for delays or additional costs resulting from incorrect or incomplete delivery information.

Delays

While we do our best to meet the estimated delivery times, we cannot guarantee exact delivery dates.

DeepSleep is not responsible for delays caused by shipping carriers, postal services, customs authorities, or circumstances beyond our reasonable control.

Damaged or Lost Packages

If your order arrives damaged or you believe your package has been lost, please contact us within 7 days of receiving your order (or within 7 days of the estimated delivery date for lost packages).

We will review the situation and work with you to find an appropriate solution.

Contact Us

If you have any questions regarding your shipment, please contact us at:

Email: deepsleep062010@gmail.com